This Customer Agreement (the “Agreement”) is an agreement between you and Cedar Creek Gardens, LLC that states the terms and conditions under which you may use our website and receive market boxes,. Your ordering of a Market Box or using the website constitutes your agreement to the terms and conditions set forth below. If you do not agree with all of the terms and conditions, do not use the website nor order a Market Box.
- Managing Your Orders
1.1. Ordering – Orders must be received before posted cutoff times for a given delivery (see Delivery of Products below for details). Available delivery date and time windows and associated delivery fees and promotions will be shown on the Shop page. Market Boxes are available on a first-come first-served basis. To view delivery and cutoff times, visit the Shop page on the website.
1.2. Price, Availability and Substitutions. Cedar Creek Gardens, LLC strives to provide you with great prices compared to the competition near your delivery address, Due the perishable nature of our products, certain products may be unavailable due to market conditions beyond our control or quality that is below our standards so we reserve the right to sub items our Market Boxes.
The items pictured in our Facebook Group on the order window posts is no guarantee they will be in the box. Those items pictured are what we are hoping that we will be able to include, we can not guarantee the vendor will not sub items on us or the price of an item will increase so it is no longer feasible to include in the box.
Please note: we reserve the right to limit your order or the quantity of a particular product that you may order.
1.3. Delivery Fee. A delivery fee of $3 is added to each Market Box.
1.4. Cancellations. Cancellation of orders is not allowed after you have placed your order. If you are not able to pick up your Market Box it will be donated to a family in need.
- Payment. Credit/Debit Card Payment. To place an order, you must have a credit card or debit card. Your Card will be charged for your order on the day your order was placed.
3.1. Delivery of Products. To maintain the integrity of products after delivery, we recommend that you immediately refrigerate or freeze perishable items. Frozen items must immediately be placed in a freezer. You must bring a container to transfer the produce from our Market Box to take home.
3.2. Invoices. You need to bring with you an invoice the day of your delivery or be able to show proof on your mobile device. All of your order invoices are available in the “Your Account” section of the website once you login..
3.3. Inclement Weather and Unforeseen Delivery Complications. In the case of inclement weather or unforeseen delivery complications, it may be necessary to make adjustments to our delivery schedule which will cause us to suspend chosen delivery dates and times. If there will be a significant delay in delivering your order, please check our Facebook Group for notifications Cedar Creek Garden Market Boxes. If your designated delivery location is inaccessible, rendering us unable to make the delivery, we will contact you to determine the best alternate location and/or date to make the delivery.
- YOU EXPRESSLY AGREE THAT ORDERING A MARKET BOX OF THE USE OF THE WEBSITE IS ENTIRELY AT YOUR OWN RISK. THE MARKET BOX, THE WEBSITE AND ITS CONTENTS ARE PROVIDED ON AN “AS IS,” “AS AVAILABLE” BASIS. TO THE EXTENT PERMITTED BY APPLICABLE LAW, CEDAR CREEK GARDENS DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES OF ANY KIND.,
Mandatory, Bilateral Arbitration.. Please read this carefully. It affects your rights. YOU AND CEDAR CREEK GARDENS, LLC AGREE THAT ANY DISPUTE, CONTROVERSY OR CLAIM ARISING OUT OF, OR RELATING TO, THIS AGREEMENT, THE ORDERING OF A MARKET BOX SHALL BE RESOLVED ONLY BY FINAL AND BINDING, BILATERAL ARBITRATION OR SMALL CLAIMS COURT. YOU AGREE THAT, BY ENTERING INTO THIS AGREEMENT, YOU AND CEDAR CREEK GARDENS, LLC ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION.
- General Terms
5.1. Termination. This Agreement is effective upon your acceptance as set forth herein and shall continue in full force and effect until terminated. Cedar Creek Gardens, LLC may suspend or terminate this Agreement or the website or remove or disable access to any portion of the website at any time for any reason with or without notice to you. You may terminate this Agreement and your Market Box Service at any time for any reason by not ordering any more Market Boxes.
5.2. Amendment. Cedar Creek Gardens, LLC may amend this Agreement at any time by posting the amended terms on our website. All amended terms shall automatically be effective for orders placed after posting..
This Agreement was last revised on January 12, 2017